OTS has developed several tools to provide end users self-service access for the most common requests.  Links for these tools can be found below.

Columbian Cloud Portal - Citrix Access Gateway

https://apps.ccas.gwu.edu

The CCAS Cloud portal can be used to access virtual applications such as Microsoft Office, MatLab, and SPSS, as well as full Windows 7/10 virtual desktops.  The portal can be accessed anywhere in the world and from any device.  Upon launch of an application, a secure VPN tunnel is established between the end user's workstation and the Columbian Cloud.

Self-Service Password Reset

https://password.ccas.gwu.edu

The self-service password reset tool allows an end user to answer a series of challenge/response questions in order to reset his/her Cloud password.